What happened
- What you were trying to do
- What you expected and what happened instead
- Steps to reproduce the problem
- Any message shown by OpenBlade
Contributing
Report a bug or share model details
You can help without writing code.
Report a bug
Use the OpenBlade issue tracker for crashes, missing controls, incorrect readings, or profile problems.
Your laptop
- Your OpenBlade version
- The Blade name and model number
- Your BIOS, EC, and MCU versions
- Whether Synapse or another hardware utility was running
Review files before sharing
Screenshots and OpenBlade's redacted diagnostic export can help. Remove account details, serial numbers, user names, and local paths. Never attach a raw USB capture to a public issue.
Help support another Blade model
If your model is missing from the Compatibility page, open an issue with the details below. A maintainer will tell you whether a diagnostic export, screenshot, or capture is needed.
Identify the model
- The full product name and model number, such as
RZ09-xxxx - The BIOS, EC, and MCU versions
- The hardware ID, if you already know it
Show what it can do
- The controls available in Synapse
- The features you want OpenBlade to support
- Screenshots with personal information removed
Request support for a modelHow model support works
About captures
A capture can show how one control works, but it may contain device data. Read Safe testing and speak with a maintainer before collecting or publishing one.
- Change only one reversible setting at a time.
- Record the value before the change so it can be restored.
- Keep the original capture private. Share only the reviewed, sanitized result through the path a maintainer provides.
Other contributions
Report documentation mistakes in the documentation repository. The core repository contains development and build instructions.
For a security problem or anything that may expose sensitive device data, do not open a public issue. Follow the project's security policy.